Renesas offers a maintenance service for a specific compiler version so that you are able to use the compiler over the long term with a sense of ease. This service has a charge.
Our customers accumulate the software they develop for their various projects over long spans of time. You might be using a specific version of one of our compilers for a considerable time. On the other hand, we sometimes need to upgrade the versions of our compilers as we make improvements. If you continue to use a previous version of a compiler, even if we find a fault, all we can do is provide you with information on how to work around the fault.
Under these contracts, we provide you with the following services so that you can feel comfortable about using a given version of our compiler over the long term.
- Establishing a dedicated e-mail address for the customer; This provides the customer with timely resolutions to problems due to faults in the specified version.
- Support in the form of determining whether or not faults in the compiler will affect the customer's programs
- Fixing faults in the specified version
Please contact your local Renesas Electronics marketing office or distributor for details of this service.