Renesas offers a maintenance service for a specific compiler version so that you are able to use the compiler over the long term with a sense of ease. This service has a charge.
Our customers accumulate the software they develop for their various projects over long spans of time. You might be using a specific version of one of our compilers for a considerable time. On the other hand, we sometimes need to upgrade the versions of our compilers as we make improvements. If you continue to use a previous version of a compiler, even if we find a fault, all we can do is provide you with information on how to work around the fault.
Under these contracts, we provide you with the following services so that you can feel comfortable about using a given version of our compiler over the long term.
Please contact your local Renesas Electronics marketing office or distributor for details of this service.
We have newly added the following services to the existing general support (Note1) for reliable long-term use of your compiler with a specific version.
The effective term of the agreement is one year from the day of the agreement. The term can be automatically extended for up to 5 years from that day.
We have three types of agreement, each providing a different range of services.
|Details of the services||E-mail technical support||lens||lens||lens|
|Prompt reporting of conditions under which faults occur and workarounds||lens||lens||lens|
|Fault checking tool (Note1)||—
|Fault-corrected compiler (Note1)||—||—||lens|
lens Available | — Not Available
The compilers and version numbers of the products for which the agreements will be applied are listed in the table below. Specify the version and revision number of the products for which you wish to receive this service. Note that the CS+ IDE that is also provided in some forms of the packages is not within the scope of support under the agreements.
|Package name||Supported devices||Compiler||Supported versions|
|C Compiler Package for RH850 Family||RH850||CC-RH||Ver.1.00.01 or later|
|C/C++ Compiler Package for RX Family||RX||CC-RX||Ver.2.00.00 or later|
|C Compiler Package for RL78 Family||RL78||CC-RL||Ver.1.01.00 or later|
Consider the length of your development phase when entering into a maintenance agreement. The following examples show the initial period and terms of agreements.