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Privacy Policy

Effective Date: May 30, 2017

This Privacy Policy is administered and maintained by Renesas Electronics Corporation or one of its affiliated entities ("Renesas"). Protecting your privacy is important to Renesas. By ensuring that you are aware of and understand this Privacy Policy, we can provide you with better service. Please take a moment to read this Privacy Policy to learn how we handle your personally identifiable information.

This Privacy Policy covers personally identifiable information collected by Renesas either online, through Renesas Websites that link to this Policy (individually and collectively, the "Websites"), or offline, such as, for example, through trade shows or events. Other websites that may be affiliated with Renesas may have different privacy policies.

Collection and Use of Personal Information

  • Personal Information Generally

    We may collect your personally identifiable information ("Personal Information") when you use any of our Websites or interact with us in person. We respect all Personal Information we collect, whether it be from our customers, users, partners, employees, or applicants. Personal Information we collect may include your name, mailing address, phone number, e-mail address, company name, business type, and other information you provide to us (for example in a contact form). When ordering a product or requesting service information, participating in certain promotional activities, completing surveys, and corresponding with us (including via real-time chat), we may ask for certain Personal Information. When we ask you to provide Personal Information, it will be clear what Personal Information we are requesting.

  • Use of Your Personal Information

    We may use Personal Information for promotional activities (including, but not limited to, advertising, contests, surveys, and promotions), to respond to customer inquiries, to process orders, to improve our products or provide technical support, for statistical purposes, to provide important notices, and to contact you or manage our relationship with you.

    We may also use your Personal Information when you visit any of our Websites or click on advertisements or promotional areas on any of our Websites. We may use your Personal Information to help run our Websites more efficiently, to gather broad demographic information, to monitor the nature and level of activity on our Websites, to contact you regarding our products and services, and to evaluate the effectiveness of advertising and promotion. When practicable, we use Personal Information obtained from your browsing of our Websites on an aggregate basis, without associating that information to your name, unless you expressly consent otherwise.

  • Browsing

    We may also collect information that is provided to us by your browser or your interaction with any of our Websites. This may include information on the browser you used to come to any of our Websites, the Uniform Resource Locator ("URL") of the website that you visited just before visiting our Website, which pages on any of our Websites you visit, your activities on any of our Websites, any search terms you entered, which URL you go to next, and your Internet Protocol ("IP") address. Please also see the Section of this policy below captioned "Tracking Technologies" for more information.

  • Technical Support

    Personal Information may be collected and used when you request technical support for your Renesas products. Personal Information may be necessary to identify your products or systems, understand the configuration of the products, diagnose your questions, and provide solutions.

  • Online Surveys and Polling

    We may provide you the opportunity to complete surveys or participate in polls on any of our Websites. If you participate, we will request certain Personal Information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose Personal Information. The requested Personal Information typically includes contact information (such as name and shipping address), and demographic information (such as zip or postal code).

  • Promotional Activities

    Personal Information may be collected and used when you enter a contest or other promotion. In this case, we may ask you for Personal Information such as your name, address and e-mail address to administer the program or activity, to send you promotional e-mails, notify winners and make the winners list publicly available.

  • Newsletters and Promotional E-mails

    As a service to our customers, we may e-mail you newsletters, promotional information and other information, using your Personal Information collected online. These e-mails will only be sent to you if you have agreed to receive them. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page, or contacting us by clicking here.

  • Blog / Forums

    Some of our Websites offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your Personal Information from our blog or community forum, contact us by clicking here. In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why.

  • Public Profiles

    The profile you create on our site may be publicly accessible unless otherwise indicated. You may change the privacy settings of your profile through your account portal at myrenesas.com.

  • Social Media Features

    Some of our Websites includes Social Media Features, such as the Facebook Like button, and Widgets, such as the Share This button or interactive mini-programs that run on any of our Websites. These Features may collect your IP address, which page you are visiting on any of our Websites, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Websites. Your interactions with these Features are governed by the privacy policy of the company providing it.

  • Contact Information

    If you contact us (including via real-time chat), we may keep a record of your correspondence or comments, including any information therein.

Sharing your Personal Information

We will share your Personal Information with third parties only in the ways that are described in this Privacy Policy. Unless we have your permission, we will share the Personal Information you provide only with other Renesas entities or with third party entities that provide services to Renesas, and only for legitimate purposes including those described herein. Renesas (or part of it) or its related entitles could merge with or be acquired by another business entity or their respective assets could be acquired. Should such a combination or acquisition occur you will be notified via email, and/or a prominent notice on our Websites, of any change in ownership, uses of your Personal Information, and choices you may have regarding your Personal Information. We may also disclose your Personal Information to any other third party with your prior consent.

Occasionally, we may be required by law enforcement or judicial authorities to provide your Personal Information to the appropriate authorities. We will disclose your Personal Information if required by law, upon receipt of a court order or subpoena, during bankruptcy proceedings, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, respond to a government request or cooperate with a law enforcement investigation. We reserve the right to report to law enforcement authorities any activities that we, in good faith, believe to be unlawful.

User Access and Choice

Upon request, we will provide you with information about whether we hold any of your Personal Information. If your Personal Information changes you may correct, update, or amend, your information by making the change in your account profile page or by emailing our Customer Support by clicking here or by contacting us by telephone or postal mail using the contact information listed below. Also, if you wish to delete/remove your information, ask to have it removed from a public forum, directory or testimonial on our Websites, or deactivate an account you can do so by making the change in your account profile page or by emailing our Customer Support by clicking here or by contacting us by telephone or postal mail using the contact information listed below. We will respond to your request within a reasonable timeframe.

Tracking Technologies

As is true of most websites, we gather certain information automatically and store it in log files. This information may include IP addresses, browser type, internet service provider ("ISP"), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We do not link this automatically collected data to other information we collect about you.

Renesas, our affiliates, and our analytics or service providers, use technologies such as cookies, beacons, tags, and scripts, to analyze trends, administer the Websites, track users' movements around the Websites, and gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.

A "cookie" is a small data file that a website can send to your browser, which may then be stored on your system. We use cookies to better serve you when you return to any of our Websites. Some of our web pages may send cookies when you visit any of our Websites, make purchases, respond to online surveys or promotions, participate in a contest, or request information. Accepting the cookies used on any of our Websites enables our web server to identify your system by reading the cookie that has been stored on your system. Cookies that are placed when visiting any of our Websites cannot be used to obtain your Personal Information at another site. Cookies also enable you to register and login to different portions of any of our Websites that require a username and password.

For your convenience, Renesas' global Websites utilize "single sign-on" functionality. This means that if you login to one of our Websites, you will automatically be logged in to Renesas' other Websites.

The information collected online permits us to analyze traffic patterns on any of our Websites and is used on an aggregate basis. This can enable us over time to provide users with a better experience on any of our Websites by improving the content and making it easier to use. The information collected online also allows us to contact you regarding our products and services that may be responsive to your needs or browsing history.

Depending on the browser used, you can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it, and you can also set your browser to turn off cookies. However, if you do so, some areas of our Websites may not function properly, or you will be required to re-enter your Personal Information to use an area of our Websites.

We may also use web beacon technologies to better tailor our Websites to provide better customer service. A web beacon is a single pixel GIF that allows a website to count users who have visited that page or access certain cookies.
These web beacons may be placed on specific pages across any of our Websites. When a visitor accesses these pages, a notice of that visit is generated which may be processed by us or by our vendors. These web beacons work in conjunction with cookies. If you do not want to associate your cookie information with your visits to these pages, depending on the browser used, you can set your browser to turn off cookies.

We partner with third parties to either display advertising on our Websites or to manage our advertising on other websites. Our third party partners may use technologies such as cookies to gather information about your activities on any of our Websites and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Please note this does not opt you out of being served ads. You will continue to receive generic ads.

We use Local Shared Objects, such as Flash cookies, and Local Storage, such as HTML5, to store content information and preferences. Third parties with whom we partner to provide certain features on our Websites or to display advertising based upon your web browsing activity also use Flash cookies or HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5. (To manage Flash cookies, please click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html)

Children's Privacy

We do not knowingly collect, use, or disclose Personal Information from children under the age of 13. If we are made aware we have collected Personal Information from a child under 13 years old in a manner that is inconsistent with the Children's Online Privacy Protection Act ("COPPA"), we will delete this Personal Information as soon as possible.

Protecting your Personal Information

While Renesas does not guarantee that unauthorized access will never occur, Renesas does take care in maintaining the security of your Personal Information and in preventing unauthorized access to it, both during transmission and once it is received. If you have any questions about the security of your Personal Information, you can contact us by clicking here.

Data Collection and Transfer outside the EU/EEA

Our Websites are operated and administered globally by Renesas Electronics Corporation or its affiliated entities. This means that your Personal Information may be collected and processed by Renesas entities or (on their behalf) by third party service providers outside the European Union ("EU") or the European Economic Area ("EEA"). The data protection regulation in the relevant countries where your Personal Information is collected or processed might deviate from the level of protection granted by legislation in the EU/EEA. However, Renesas will ensure the adequate protection of your Personal Information in accordance with the applicable laws and the principles set out herein. By using our Websites, you agree with the collection and transfer of your Personal Information outside the EU/EEA as described herein.

Data Retention

We will retain your Personal Information for as long as your account is active or as needed to provide you services. We will retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Links to Third-Party Websites

Parts of our Websites may contain links to third-party websites for your convenience and information. The privacy practices of these third party websites may differ from those of Renesas. When you access these other websites, please understand that we do not control the content and are not responsible for the privacy practices of that website. We suggest that you carefully review the privacy policies of each website you visit. This Privacy Policy does not cover the information practices of those websites to which this Website links. These other websites may send their own cookies to users, collect data, or solicit Personal Information.

Changes to this Policy

Renesas reserves the right to change this Privacy Policy at any time and for any reason. Any such changes will be posted in this Privacy Policy. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Applicable Laws

Renesas will protect your Personal Information in accordance with all applicable laws.

Contact Us

Please contact the Webmaster through the Contact Information below if you have any questions or comments about the above.

Renesas Electronics Corporation
Toyosu Foresia, 2-24, Toyosu 3-chome
Koto-ku, Tokyo 135-0061
Japan
Renesas Electronics America Inc.
2801 Scott Boulevard
Santa Clara CA 95050
United States of America
Renesas Electronics Europe GmbH
Arcadiastrasse 10
40472 Dusseldorf
Germany
Renesas Electronics (Shanghai) Co., Ltd.
Unit 301, Tower A, Central Towers
555 Langao Road, Putuo District
Shanghai, 200333
P. R. China
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request
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