- Scope of Application
We may collect your personally identifiable information (“Personal Information”) when you use our web site. This information may include your name, mailing address, phone number, e-mail address, and other information you provide to us (for example in a contact form). When ordering a product or requesting service information, participating in certain promotional activities, completing surveys, and corresponding with us (including via real-time chat), we may ask for certain Personal Information. If you are on a part of our web site that requires you to provide your Personal Information, it will be clear what Personal Information we are requesting.
- Use of your Information
Information is collected and used in various ways, including those below:
When you visit our web site or click on advertisements or promotional areas on the web site. This information is collected to help run our web site more efficiently, to gather broad demographic information, to monitor the nature and level of activity on our web site, to contact you regarding our products and services (but only to the extent permitted by applicable law), and to evaluate the effectiveness of advertising and promotion. If required by applicable law, such information is only used on an anonymous basis to the extent technically possible, unless you expressly consent otherwise.
- Technical Support
When you request technical support for your Renesas products. This information is necessary to identify your products or systems, understand the configuration of the products, diagnose your questions, and provide solutions.
- Online Surveys and Polling
When you volunteer to complete surveys or participate in polls. We use this information to improve our products and services.
- Promotional Activities
When you enter a contest or other promotion. In this case, we may ask you for information such as your name, address and e-mail address to administer the program or activity, to send you promotional e-mails (provided that, if required under the applicable law, you consented to the receipt of the emails), notify winners and make the winners’ list publicly available in compliance with laws which may apply to such activities.
- Newsletters and Promotional E-mails
As a service to our customers, we may e-mail to you newsletters, promotional information and other information, using your Personal Information collected online. These e-mails will only be sent to you if you have agreed to receive them or, insofar this is sufficient under the applicable data protection laws, if you have the right to opt out from further receiving them.
- Contact Information
If you contact us (including via real-time chat), we may keep a record of your correspondence or comments, including any information therein, but only to the extent permitted by applicable law.
- Sharing your Personal Information
Unless we have your permission, we will share the Personal Information you provide online only with other Renesas entities or with entities that provide services to Renesas or are business partners of Renesas, and only for legitimate purposes including those described herein. Personal Information we collect online is used for responding to inquiries, processing orders, keeping you informed about your order status, for statistical purposes, for improving our web site and its performance, for developing better products and services, to serve advertisements, contests, surveys and promotions, and to notify you of products or special offers that may be of interest to you, but only to the extent permitted by applicable law.
Renesas (or part of it) or its related entitles could merge with or be acquired by another business entity or their respective assets could be acquired. Should such a combination or acquisition occur, you should expect that Renesas would share some or all of your Personal Information to continue serving you and other users of our web site but only to the extent permitted by applicable law.
Occasionally, we may be required by law enforcement or judicial authorities to provide your Personal Information to the appropriate authorities. We will disclose your Personal Information if required by law, upon receipt of a court order or subpoena, or to cooperate with a law enforcement investigation. We reserve the right to report to law enforcement authorities any activities that we, in good faith, believe to be unlawful.
The information collected online permits us to analyze traffic patterns on our web site and is used on an anonymized basis. This can enable us over time to provide users with a better experience on our web site by improving the content and making it easier to use. The information collected online also allows us to contact you (but only to the extent permitted by applicable law), regarding our products and services that may be responsive to your needs or browsing history.
Depending on the browser used, you can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it, and you can also set your browser to turn off cookies. However, if you do so, some areas of this web site may not function properly, or you will be required to re-enter your Personal Information to use an area of this web site.We may also use web beacon technologies to better tailor the web site to provide better customer service. A web beacon is a single pixel GIF that allows a web site to count users who have visited that page or access certain cookies. These web beacons may be placed on specific pages across this web site. When a visitor accesses these pages, an anonymous notice of that visit is generated which may be processed by us or by our vendors. These web beacons work in conjunction with cookies. If you don’t want to associate your anonymous cookie information with your visits to these pages, depending on the browser used, you can set your browser to turn off cookies.
- Children's Privacy
If you are under the age of 16, please make sure that you provide Personal Information only after obtaining your parental consent.
- Protecting your Personal Information
While Renesas does not guarantee that unauthorized access will never occur, Renesas does take care in maintaining the security of your Personal Information and in preventing unauthorized access to it.
- Links to other Web Sites
- Changes to this Statement
- Applicable Laws
Renesas will protect your Personal Information in accordance with all applicable laws.
- Contact Us
Please contact the Webmaster through the “Contact Us (Others)” section of the web site if you have any questions or comments about the above.